Product Planning & Experience Design

Make your next product decision clearer

Turn user needs and business goals into experiences people can understand and use.

The value we bring

Product strategy reduces uncertainty before development investment. Research, information architecture, interaction design and validation connect user needs to a feasible product, while design systems and handover guidance help teams implement it consistently.

A new idea, a confusing customer journey or a major product redesign.

Explore the related project: Nairobi Fashion Hub

Who we work with

Founders

Validating a product idea before committing to development

Product Teams

Needing UX expertise for a major feature or redesign

Businesses

Looking to differentiate through exceptional user experience

What you receive

Agreed research findings, user journeys, interface designs and prototypes, with guidance for implementation.

We agree the exact scope and deliverables with you before work begins.

  • Product discovery & roadmaps
  • UX & interface design
  • Brand positioning
  • Technical roadmapping

Explore the capabilities

UX Research

We don't guess. We discover. Through rigorous research, we uncover the insights that drive design decisions and create experiences users actually need.

  • User interviews & surveys
  • Competitive analysis
  • User journey mapping
  • Usability testing
  • Persona development
  • Analytics & heatmap analysis

UI Design

Beautiful interfaces that work as good as they look. We craft visual systems that are consistent, accessible, and unmistakably on-brand.

  • Visual design systems
  • Component libraries
  • Responsive layouts
  • Micro-interactions
  • Accessibility (WCAG 2.1)
  • Dark & light mode design

Design Implementation

Design-to-code handover, developer collaboration and design QA help preserve the intended experience throughout implementation.

  • Design-to-code handoff
  • Interactive prototypes
  • Design QA & review
  • Style guide documentation
  • Developer collaboration
  • Design system maintenance

Technology & tools

UI Design

  • Figma
  • Framer
  • Sketch

UX Research

  • Miro
  • FigJam
  • Maze
  • Hotjar
  • UserTesting

Design Implementation

  • Zeplin
  • Notion

How we work together

  1. Discover

    Research & Insights

  2. Define

    Strategy & Architecture

  3. Wireframe

    Structure & Flow

  4. Design

    Visual & Interaction

  5. Prototype

    Interactive Demo

  6. Test

    User Validation

  7. Implement

    Design to Code

Before we begin

Do you deliver design files only, or support implementation?

The scope can include user research, wireframes, interactive prototypes, component libraries and design-to-code handover. We agree developer collaboration, design QA and design-system maintenance according to your delivery needs.

How long will it take?

Timing depends on scope, access and review availability. We confirm a schedule after reviewing your brief.

What do you need from us?

Your goal, the people involved and any existing materials. We identify additional access or assets during planning.

What happens after delivery?

We agree ownership, handover, revision rounds and any ongoing support in the proposal, so responsibilities are clear.

Need help choosing your next step?

Share what you want to improve. Our free initial assessment helps identify priorities and a suitable starting point.